Mill Volunteer at Dunster Working Watermill

National Trust at Dunster Castle

Name: Mill Volunteer at Dunster Working Watermill
Organisation: National Trust at Dunster Castle


At the beginning of 2014, the National Trust took on responsibility for running Dunster Working Watermill. This is your chance to get involved in the project to restore and operate the Watermill as a full part of a visit to Dunster Castle & Gardens.

What is a ‘Mill Volunteer’?

Mill volunteers will be involved in many aspects of the Mill’s operation by interpreting the milling process to visitors, maintaining equipment, undertaking general housekeeping or manning the shop. This is an exciting, flexible role in which no two days will be the same.

What’s involved?

• Providing a warm welcome to visitors to Dunster Working Watermill, checking membership cards, selling tickets, working in the shop and giving out leaflets or trails.

• Developing a good knowledge of Dunster Castle and Working Watermill, their stories and what they have to offer throughout the day, so that all visitors receive accurate and relevant information to enhance
their visit.

• Operating the water wheel to bring the Mill to life when milling is not taking place.

• Cleaning and maintaining the front-of-house areas, including the shop, to achieve high standards of presentation.

• Assisting the Miller with the milling process, including cleaning and maintenance of the working equipment.

• Interpreting the milling process to visitors through answering questions, giving talks or leading short guided tours.

• Assisting with special events or out-of-course circumstances as required.

• Becoming familiar with and then following the National Trust’s Health and Safety Policy at all times.

What’s in it for you?

• The chance to realise a dream and learn more about the ancient craft of the Miller.
• Becoming part of an exciting, newly-formed team taking on a new challenge for the first time.
• The chance to take a sense of ownership over the success of the Mill project.
• The personal satisfaction of making Dunster Working Watermill an interesting, exciting and enjoyable part of the visitor experience.

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Organisation Description

The National Trust is a charity and is completely independent of Government. We rely for income on membership fees, donations and legacies, revenue raised from our commercial operations.
We mow have .35 million members and 43000 volunteers. More than 12 million people visit our pay for entry properties, while an estimated 50 million visit our open air properties.
We protect and open to the public over 300 historic houses and gardens and 49 industrial monuments and mills.
But is doesn't stop there. We also look after forests, woods, fens, beaches, farmland, downs, moorland, islands, archaeological remains, castles, nature reserves, villages - for ever, for everyone.

Room volunteers, helping with events, administration, buggy driving, volunteer photographer, raffle ticket seller, civil ceremony assisting, wildlife interpreter, garden stewards/interpretation, living history tour guides, and general tour guides.

We have a summer barbeque, outing and Christmas party. After 50hours each volunteer gets a card that allows them into other National Trust properties free and 20% discount in Trust catering and retail outlets.

We provide tea, coffee and biscuits as well as any expenses incurred during duty and travel expenses. You will not have to commit to a particular role at the early stages and can apply for several roles, in order to try them out first.

Dunster Castle prides itself on its welcoming and friendly atmosphere for all its supporters.


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Cause / Interests

  • Heritage
  • Museums

Types of Activity


Skills and Qualifications


This role will suit people who have an interest in milling and traditional crafts and would love to share this with visitors.

You’ll need to be a team player, who can be flexible about what you do on a day-to-day basis. Above all, you’ll need to be prepared to roll your sleeves up and muck in with whatever task needs to be done.

Please note that this role is not suitable for people with respiratory conditions, mould allergies or who struggle in cold or damp conditions.

Additional/Specific Suitabilities

Minimum Age: NA
Maximum Age: NA
Disabled Access: No
Wheelchair Access: No
Expenses: NA
Restrictions: NA
Induction: NA
Insurance Cover: NA
Special Needs: NA
Offer: NA
Training: Time commitment: ½ / full day once per week (ideally) Training: You will receive a full induction to the property, as well as full on-the-job training for all Mill-related tasks. Resources: All necessary equipment will be provided Expenses: Out-of-pock
Other: NA

Recruitment Method